Job Summary:

The Village Green is seeking a highly organized and detail-oriented Part-Time Administrative Assistant to join our team. This role primarily focuses on efficiently processing donations, managing email communications, returning phone calls, and providing excellent visitor services. The ideal candidate will possess strong administrative skills, exceptional communication abilities, and a commitment to ensuring a positive experience for our supporters and visitors.

Responsibilities:

-Donations Processing:

• Receive, record, and process incoming donations in an accurate and timely manner.
• Work within The Village Green’s donor software to maintain donations and donor information.
• Generate and send acknowledgement letters and emails to donors.

-Email Management:

• Monitor and respond to emails promptly, addressing inquiries related to general queries.
• Collaborate with team members to ensure a consistent and professional email communication approach.

-Phone Support:

• Return phone calls promptly, providing information and assistance to donors and stakeholders.
• Maintain a friendly and helpful demeanor while handling phone inquiries. 

-Visitor Services:

• Greet and assist visitors creating a welcoming environment.
• Provide information about the organization's mission, programs, and activities.
• Direct visitors to the appropriate staff members or departments. 

-General Administrative Tasks:

• Assist with data entry, filing, and other administrative tasks as needed.
• Order office supplies as needed.
• Collaborate with team members to support the overall efficiency within the office.

Qualifications:

• Previous experience in administrative roles, preferably with a focus on donations processing and visitor center relations.
• Strong computer skills – Microsoft Word, Microsoft Excel, Google Suite, Adobe Acrobat, printing, scanning.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize tasks effectively.
• Proficient in using standard office software and tools.
• Friendly and professional demeanor, both in person and over the phone.
• Commitment to maintaining confidentiality and handling sensitive information with discretion.

Schedule:

Part-time position – 2-3 days per week, preferably Tuesday, Thursday, Friday 9am – 5pm. Days of the week are negotiable.

Start Date - March 21^st, 2025 – Onboarding. Regular hours would commence the following week.